Automate Business Processes, Yes. HOW TO DO IT?

Organizations continue to progress in adopting new technologies and ways of working that help improve their profitability and competitiveness. Automating business processes is at the core of this strategy. It brings great benefits: reduction of fixed costs, increase in operational efficiency, elimination of routine administrative tasks, minimization of errors, greater speed, etc. Most Used Technologies […]

Tips For Outstanding Customer Service

Customer service that’s not just okay, but exceeds expectations makes a difference. Such a service determines whether a customer stays, buys from you again, recommends you to others, or leaves a positive rating. Excellent customer service even leads to emotional brand loyalty. In such a case, the shopper will look for your product everywhere because […]

What Is Data Quality? How To Manage It?

What Is Data Quality? Data quality considers criteria like correctness, consistency, integrity, and usability when determining the state of your data. A perfect score in each of these areas indicates high-quality data, which is the optimum type to employ for processing and analysis. One of your company’s most valuable resources is data. Poor data quality […]

How To Improve Your Customer Communication – Simple Tricks

Whether digital, postal or personal: Clever use is almost more important than choosing the right communication channel. The most important thing: it has to be customer-centric. After all, nobody wants to have the feeling of being the target of marketing or a number in the system – let alone having to familiarize themselves with the […]

Five Tips To Improve The Efficiency Of Your Sales Teams

Identifying the motivating factors of your team is essential for the company’s productivity. Take off your turnover and increase your performance. Discover our five tips to gather around your employees ready to surpass themselves for more significant commercial objectives! Data Analysis The data analysis is divided into three parts. The first concerns all the data […]

Six Ways To Get Your Customers To Sign a Sales Contract

Increasing its turnover and sustaining its activities are complex tasks if customers refuse to sign its contracts. The solution? Adopt the right strategy to convince them. Determine Customer Requirements A successful sale starts with setting customer expectations. For this, it is best to avoid telephone exchanges. The conversation risks being cut short by various constraints […]

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